So you want to ship a package internationally. MrWatch can do that for you, no problem. Below are a few things you should know to make it as easy as pie.
Why do we ship internationally? The quality of our watches coupled with the prices we offer are unmatched, and we want to share this with as many people we can around the globe. Okay, that is great, but you want to know how much and how fast you will get your item. Read on.
Canada and UK: Standard shipping rates to Canada and the United Kingdom are $9.95, and it will be delivered within 4-14 business days. These are sent fully insured. We also offer Expedited Shipping to Canada and United Kingdom for $24.99, which is delivery in 1-3 business days.
All Other Countries Outside the USA: Shipping rates to all other countries outside the US are $42.99, and it will be delivered in 2-5 business days. These are also sent fully insured.
All international packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.
So, that brings us to customs and duties. Basically, if we ship a package outside the US, it is subject to import taxes, customs, duties and fees levied by your country. We have no idea how much any of these fees will be. It is different for each and every country. Your respective country charges these fees, and they collect the money -- these funds do not come to MrWatch. Therefore, we have no control over this. To obtain an estimate, you can always call your local customs office and they should be able to help you out.
What if you return your order you wonder? No problem. After returning your order just contact customs and provide them with the tracking number showing you returned it to MrWatch. You will be able to have the customs you paid refunded by your country. Note that we cannot refund you for this, because we do not have these funds – they were not paid to us. Make sense?
Okay, good. Now, what about the warranty on your watch? Well, for many of the brands we carry, there is an international warranty. Some of the manufacturers have warranty service centers around the globe. This is not guaranteed, however. Some brands may only have a warranty center in the US. If you have a specific brand in mind and you wish to know more about the warranty, feel free to contact our customer service team and they will be able to help.
What else? Just a few things to keep in mind. Product manuals, instructions, warranty information packets and safety instructions may or may not be in the language of your country. This depends on whether or not the manufacturer put this information in multiple languages. Some do, some don’t. It is also possible that the watches and any accompanying materials may not be designed in accordance with your countries standards, specifications or labeling requirements. Additionally, if there is an electrical component, note that it may not conform to your countries voltage, which might require the use of an adapter or converter. Lastly, you are responsible for making sure what you are purchasing is lawful to import to your country.
Whew! Seems like a lot of information, but we want to make sure that all of you have all the info needed. In the end, shipping internationally is easy, and we do it every day! Like we said before, our prices and products are so good, how could we not share them with the globe?
If you have any comments, questions or concerns let us know. We are here to help, and we promise we will make shipping internationally simple and pain-free for you. Okay, well, stop reading this and get to our site – the sooner you place your order, the faster your package will arrive!
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