Two Spring Sales

Spring is in full swing and we're rolling out the BIG deals. With Mother's Day in a little more than two weeks and graduations already commencing (pardon the pun), we've rolled out two sales at once. First, for Mother's Day we're offering 10% off any order - just use coupon code MWMD10.

For graduation, we've selected some of our best selling watches and cut their prices. Whether your grad is getting their high school diploma or their PhD, a watch is always a great gift. Just ask about.com - They list watches as one of their top four gift ideas! Go here to view our collection.

We'll Look Into It

How many times have you spoken with a Customer Service Rep and gotten the "We'll look into it" line? Typically when we hear that, we brace ourselves for one of two things:

1. A meet and greet with every manager at a business as they transfer your call across the whole company.
2. An automated email thanking you for voicing your concerns.

If you notice, not one of these responses actually ends in your issue being resolved.

You've been there, I've been there, we've all been there. That's why we've built our company on strong customer service. Although we're able to beat any price listed online, we realize no one will want to shop with us unless we're able to respond quickly if a problem arises.

This commitment makes us stand out. And emails like this one from Robert aren't uncommon:

Customer Service,

I contacted you on the 8th of April, wondering when my watch would arrive. You contacted me on the 9th and said that the matter would be looked into immediately. The watch was on my doorstep the very next morning, the 10th!!

I was happy enough that you had replied to me so quickly by contacting me on the 9th! I can't thank you enough for the wonderful service. You bent over backward to find out where my watch was and I greatly appreciate it.

Customer service like this is very rarely seen these days and it is really nice to know that there are still a few honest, sincere and caring companies out there.

The watch is beautiful and I thank you once again.

Sincerely,

Robert

Tell us your story.

Hitting the Ground Running

The day has finally come! Today, we at Mister Watch Online are officially joining the blogosphere and twitterverse (@mrwatch) and as you can tell, we've been practicing our online dialect.

We've been talking about launching these sites for a while now, but wanted to be sure that when we did, they serve a direct purpose for you, our customer. So what can you get from our blog and twitter? First and foremost, they will be another direct connection for you to reach us. We live online, and want to give you as many ways as possible to reach us with your questions, concerns or comments.

Second, for any of you that have actually shopped for a watch before, you know there's a lot more that goes into it than picking a pretty one. Our blog will be the encyclopedia on watch shopping - what you need to know, what you need to look out for and what brand fits you best.

Last, we created our blog and twitter pages to guarantee our Lowest Price Guarantee. For those of you that visit our site frequently, you know we run weekly specials across our site. On our blog, you'll be able to find out about those specials first, and also find out about a few sales offered only through our blog or twitter.

To put it simply, our blog and twitter page just further our mission:

Our goal at Mister Watch Online is to provide our customers the right watch at the lowest price, with a focus on customer satisfaction.

Talk with you soon!